F.A.Q.

Jump 4 Fun F.A.Q.'s

1. HOW DO I BOOK A PARTY AND HOW FAR IN ADVANCE SHOULD I BOOK?

YOU MAY MAKE A RESERVATION ON OUR WEB SITE OR CALL US TO DISCUSS ALL YOUR NEEDS SO YOU CAN CHOOSE THE PERFECT PARTY PACKAGE. WE REQUIRE A $50-$99 DEPOSIT AT THE TIME OF BOOKING. THE BALANCE AND ANY EXTRAS WILL BE PAID THE DAY OF THE PARTY. FRIDAY, SATURDAY, SUNDAY FILL UP FAST. TO GET THE DATE AND TIME YOU WANT, IT IS ADVISABLE TO CALL 1-2 MONTHS IN ADVANCE. WE WILL ALWAYS TRY TO ACCOMMODATE IN LAST MINUTE SITUATIONS.

2. WHAT IS YOUR CANCELLATION /CHANGE DATE & TIME POLICY?

WHEN BOOKING A PARTY A $50-$99 DEPOSIT IS REQUIRED AT TIME OF RESERVATION. IF YOU CANCEL 15 DAYS PRIOR TO BOOKED PARTY, YOU WILL GET A STORE CREDIT. WE DO NOT REFUND DEPOSITS!! IF YOU CANCEL LESS THAN 15 DAYS PRIOR TO THE PARTY DATE YOU WILL LOSE YOUR DEPOSIT. WE WOULD BE MORE THAN HAPPY TO HELP CHANGE YOUR DATE OR TIME. YOU MAY DO SO FREE OF CHARGE WITHIN 1 WEEK AFTER ORIGINAL DATE BOOKED AFTER THAT THERE WILL BE A CHANGE FEE OF $40. SO PLEASE TRY AND PICK A DATE & TIME THAT WORKS BEST FOR YOU AND YOUR FRIENDS/FAMILY.

3. WHAT ARE JUMP 4 FUN SAFETY RULES?

HAVE FUN AND BE SAFE!!
FEET FIRST DOWN THE SLIDES
DON'T DRAG YOUR ARMS GOING DOWN SLIDES
NO FIGHTING OR WRESTLING!!
NO GUM OR CANDY!!
NO KEYS OR SHARP OBJECTS IN POCKETS
NO BOUNCING AT THE TOP OF THE SLIDES!!
PLEASE LISTEN TO JUMP 4 FUN'S STAFF

5. CAN I BRING MY OWN FOOD OR DRINK?

THE ONLY OUT SIDE FOOD ALLOWED IS BIRTHDAY CAKE, CUP CAKES, BIG COOKIE. JUMP 4 FUN OFFERS PIZZA, ICE CREAM, AND SOFT DRINKS. PLEASE ASK PARTY COORDINATORS ABOUT ANY EXTRAS YOU MIGHT WANT. PLEASE DO NOT BRING A PIÑATA, CONFETTI OR SILLY STRING.

6. WHAT SHOULD KIDS WEAR?

SOCKS ARE REQUIRED!! KIDS WEARING CHAINS, BIG BELTS AND LOTS OF ZIPPERS ON CLOTHING ARE NOT ALLOWED ON INFLATABLES. NYLON PANTS MAKE THE KIDS GO EXTRA FAST DOWN SLIDES. KIDS MIGHT WANT TO WEAR LONG SLEEVES.

(MOMS YOU MIGHT WANT TO BRING EXTRA SOCKS!!)

7. HOW EARLY SHOULD EVERYONE ARRIVE PRIOR TO THE PARTY?

EVERYONE, INCLUDING THE PARTY FAMILY SHOULD NOT ARRIVE MORE THAN 10 MINUTES BEFORE THE SCHEDULED PARTY TIME. OTHER PARTIES MIGHT STILL BE IN SESSION.

8. ARE WE A DAY CARE?

NO, ALL CHILDREN SHOULD BE WITH AN ADULT. PARENTS SHOULD CLOSELY MONITOR THEIR CHILDREN FOR PROPER SAFETY.

9. CAN PARENTS PLAY ON INFLATABLES?

PARENTS CAN ENJOY HAVING FUN WITH THEIR CHILDREN AND WE ENCOURAGE IT. SAME RULES APPLY FOR ADULTS. PARENTS WHO ARE ON INFLATABLES MUST WEAR SOCKS AND REMOVE ALL WATCHES BELTS AND ALL OTHER SHARP OBJECTS. WEIGHT LIMIT 250 LB'S.

10. WILL THERE BE STAFF MEMBERS IN THE PARTY ROOMS AND WILL THEY SERVE FOOD?

YES, THERE WILL BE 1-2 STAFF MEMBERS TO HELP SERVE CAKE AND DRINKS, HELP WITH THE PRESENTS AND MAKING THE PRESENT LIST!! SO THE PARTY PARENTS CAN HAVE A FUN TIME!!

11. WILL THERE BE A CHARGE FOR EXTRA GUESTS?

YES, ADDITIONAL CHILDREN FOR ANY CLASSIC PARTY IS $8 EACH. (ALL CHILDREN 2- 15) PARENTS & BABIES UNDER TWO ARE NOT INCLUDED. IF YOU ARE HAVING 30 PLUS ADULTS THERE WILL BE A $10 SURCHARGE.

12. CAN I SPEND MORE THAN THE DESIGNATED TIME IN THE INFLATABLE ROOM AND PARTY ROOM?

BASED ON OUR PARTY SCHEDULING, WE CAN NOT OFFER ANY EXTRA TIME IN EITHER ROOM HOW EVER OUR PARTY HOSTS DO AN EXCELLENT JOB OF MAKING THE CELEBRATION FIT IN THE ALLOWED TIME. SOME PARENTS HAVE CHOSEN TO TAKE UNOPENED GIFTS HOME SO THAT THEY CAN ENJOY THEIR FRIENDS AND FAMILY HERE AT JUMP4FUN. IF YOU GO OVER TIME ALLOWED THE WILL BE AN ADDED FEE!!

13. CAN WE START OUR PARTY IN THE PARTY ROOM?

WE HAVE FOUND THAT FULL TUMMIES AND BOUNCING DON'T MIX. SO ALL PARTIES MUST START IN THE INFLATABLE AREA.

14. IF I RESEREVED A CLASSIC 25 AND ONLY 15 KIDS SHOW DO I STILL PAY FOR A CLASSIC 25?

YES, WE HAVE THREE DIFFERENT PACKAGES TO CHOOSE FROM TRY AND PICK THE ONE THAT WILL BEST FIT YOUR NEEDS. YOUR PARTIES ARE ALWAYS PRIVATE UNLESS YOU PICK AN OPEN PLAY TIME.

15. WHAT ARE YOUR WEEKEND PARTY TIMES?

9, 10, 11:30, 12:30, 2, 3, 4:30, 5:30, 6:45